Terms and Conditions of Service
Thank you for choosing 10WeekBrand.com! Below are the Terms and Conditions that outline our services. By engaging with our website or services, you agree to comply with these terms. Please review them carefully.
Purpose and Scope of Services
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Service Intent:
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10WeekBrand.com provides virtual assistant services, including branding strategy, content creation, social media marketing, web design planning, and more. All services are intended to assist with professional or personal brand development and should not be used for illegal or unethical purposes.
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No Guarantees:
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While we strive for excellence, we do not guarantee specific outcomes, such as increased revenue or client engagement, as results depend on various factors outside our control.
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Compliance Responsibility:
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Clients are responsible for ensuring that using our services does not violate any local, state, or international laws or regulations.
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Ethical and Legal Standards
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Prohibited Activities:
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Our services must not be used for fraudulent, deceptive, or unethical activities. This includes but is not limited to plagiarism, spamming, or impersonation.
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Project Refusal:
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10WeekBrand.com reserves the right to decline or terminate any project that we believe may involve unethical, illegal, or harmful practices.
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Copyright and Intellectual Property:
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All materials created by 10WeekBrand.com remain our intellectual property unless explicitly transferred to the client in writing. Clients are granted a license to use these materials for their branding purposes only.
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Payment and Refund Policies
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Payment Terms:
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Full or partial payment must be made before the commencement of services, depending on the agreement. Payment options include PayPal, credit cards, or other methods specified at the time of booking.
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Denial of Payment:
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In cases where payment is denied or withheld without justification, we reserve the right to suspend all ongoing work and pursue legal action to recover the owed amount, including recovery costs.
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Chargebacks:
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Initiating a chargeback without prior discussion violates these Terms. In such cases, 10WeekBrand.com reserves the right to revoke all usage rights to completed work and may take further action, such as reporting the violation to relevant authorities.
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Refund Policy:
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Refunds are issued at our discretion and are typically not available after work has commenced. Exceptions may be made in cases of failure to deliver agreed-upon services due to our direct fault.
Service Delivery
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Delivery Commitments:
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We aim to deliver all projects within the agreed timeline. Delays due to unforeseen circumstances will be communicated promptly, but we are not liable for delays caused by factors outside our control.
Confidentiality and Data Protection
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Client Information:
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All client data, including branding details and project instructions, are kept strictly confidential and are only used to fulfill the requested services.
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Data Security:
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We use secure systems and third-party platforms, such as PayPal, to process payments and store sensitive data. However, we cannot guarantee absolute security against breaches.
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Data Retention:
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Project data may be retained for up to one year to assist with follow-up requests. After this period, all data will be securely deleted unless otherwise agreed.
Liability and Indemnification
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Limitation of Liability:
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10WeekBrand.com is not responsible for indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific service in question.
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Indemnification:
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Clients agree to indemnify and hold 10WeekBrand.com harmless from any claims, losses, or damages resulting from misuse of our services or a breach of these Terms.
Additional Terms
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Content Usage:
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10WeekBrand.com may use anonymized versions of completed projects for marketing or educational purposes with the client's consent.
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Termination of Service:
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Either party may terminate services at any time. In such cases, clients will be billed for work completed up to the termination date.
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Dispute Resolution:
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Disputes arising from these Terms shall be resolved through negotiation or mediation. If unresolved, disputes will be subject to the jurisdiction of courts in Boston, MA, USA.
Contact Us
For any questions about these Terms and Conditions, please contact us:
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Email: info@10WeekBrand.com
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Phone: 413-749-2677
Thank you for trusting 10WeekBrand.com. We are committed to helping you achieve steady progress and build a brand that reflects your goals and values.